FREQUENTLY ASKED QUESTIONS
Do you have any question? Find answer here
“Find quick answers to your questions! Explore our comprehensive FAQ section for all the information you need about Dimassi Services’s services and more.”
What services does Dimassi Services offer?
We provide road, rail, air, sea freight, courier delivery, passenger transport, and warehousing solutions.
. Do you offer international shipping services?
Yes, we offer both air and sea freight services for international shipments.
How can I track my shipment?
Once your order is dispatched, we provide a tracking number so you can monitor it in real time.
. What are your delivery timeframes?
Delivery times vary by service type and destination, ranging from same-day to several business days.
Do you provide door-to-door delivery?
Yes, our courier and freight services include door-to-door delivery options.
Can I schedule a pickup for my shipment?
Absolutely! You can book a pickup online or by contacting our customer support.
Are your transport services insured?
Yes, all shipments are covered by standard insurance, with options for additional coverage if needed.
What items are restricted or prohibited from transport?
We do not transport hazardous, illegal, or perishable goods. Please check our full list for details.
How are your transport rates calculated?
Rates are based on distance, weight, volume, and service type. You can request a custom quote.
Do you offer business accounts or bulk shipping discounts?
Yes, we offer special pricing and services for regular business clients and bulk shipments.